2. Website Privacy Statement
The privacy practices set forth herein reflects Stella’s activity as a data controller. Stella maintains physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal information.
Personal Information refers to any information that may be used to identify an individual, including a first and last name, telephone number, email address, a home, postal or other physical address, other contact information, as well as other information that is linked to such information.
Stella may receive, collect and store any information that is entered on Stella’s website or provided to Stella, including Personal Information, passwords, payment details, comments, feedback, product reviews, recommendations, and personal profile. In addition, Stella may collect the Internet protocol (IP) address used to connect a computer to the Internet; login; e-mail address; password; computer and connection information. Stella may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
Purpose of Collecting Personal Information:
Stella collects non-personal and Personal Information for the following purposes:
To provide Stella’s services.
To provide a user or client with ongoing assistance and technical support.
To be able to contact a user or client with general or personalized service-related notices and promotional messages.
To create aggregated statistical data and other aggregated and/or inferred non-Personal Information, which Stella or Stella’s business partners may use to provide and improve their respective services.
To comply with any applicable laws and regulations.
To the extent credit card information is used on Stella’s website, Stella will adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council to ensure the secure handling of credit card information.
Retention of Personal Information:
Stella will retain a user or client’s Personal Information as necessary in connection with the purposes described in this Privacy Statement, for as long as a user or client’s account is active, and in accordance with Stella’s retention policies and applicable law.
Transfer of Personal Information:
Stella may transfer a user or client’s Personal Information to Stella’s business partners, if required for the purposes described in this Privacy Statement. A user or client’s information will be stored and processed in the United States or any other country where Stella, its subsidiaries, affiliates, operations or agents are located; by submitting information though Stella’s website, a user or client agrees to such transfers.
Cookies and Similar Technologies
Stella may also gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. Stella may use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about Stella’s user base as a whole. Stella may link this automatically collected data to Personal Information in order to personalize communications with a user or client.
Targeted Email Marketing by Stella
Some marketing a user or client may receive, including email marketing, may be personalized based on visits to Stella’s website and a user or client’s browsing and purchase history. In addition, when a user or client clicks on some links in email marketing, Stella’s email service provider may place a cookie on a user or client’s browser. This cookie may be linked to a user or client’s email address and used to gather information about the products and services a user or client views on Stella’s website. Information gathered may be used to personalize and customize future email marketing messages a user or client receives. A user or client may opt out of this use by clicking on the unsubscribe link provided in every personalized email marketing message sent from or on behalf of Stella.
Your Choices About Marketing and Accessing Your Personal Information
Please allow up to 10 business days for an email opt-out request and any updates to take effect. If a user or client opts out of receiving emails or receiving marketing communications, Stella may still communicate with a user or client in connection with transactions a user or client requests or by providing services to a user or client. Any marketing by Stella, or any third parties on behalf of Stella, will be conducted in accordance with applicable laws and include (where applicable) methods to allow a user or client to express marketing preferences (including being removed from advertising and marketing lists as set out above).
Collection and Use of Children's Personal Information
Stella does not knowingly collect personal information from children. If you are a child, please do not submit any Personal Information through Stella’s website without the express consent and participation of a parent or guardian.
Links to External Websites
Stella’s website may contain links to websites operated by other companies. Stella is not responsible for the privacy practices of websites operated by third parties. Stella encourages a user or client to be aware when they leave Stella’s website, and to read the privacy statements of each website they visit. This Privacy Statement applies only to Stella.
Data Retention and Deletion
Stella will retain profile and other user data for so long as a user or client maintains their Stella account. A user or client may request deletion of their account as provided on Stella’s website or by sending email to: ContactStella@stellafinancialsolutions.com.
California Privacy Rights
The California Consumer Privacy Act of 2018 and its implementing regulations (the “CCPA”) supplements this Privacy Statement and applies solely to California users.
3. Contact Us
If a user or client would like to contact Stella for any reason regarding our privacy practices, please email Stella at ContactStella@stellafinancialsolutions.com.
Last Updated: March 15, 2021